tr1971 Privacy Policy
How your personal information is collected, stored, and protected — everything is described here transparently.
tr1971 is a trusted online betting and casino platform for users in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This Privacy Policy ("Policy") explains how tr1971 collects, stores, uses, and keeps your information secure.
By using tr1971's website or services, you are giving your consent to accept the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
Information Collection — What We Collect
tr1971 may collect the following types of information:
1.1 Information You Provide Directly
Information you provide yourself when you register an account on tr1971 or use our services:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 and above are permitted)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Payment information — such as bKash, Nagad, Rocket, Upay, or bank account details
- Identity verification documents (such as a national ID card or passport)
1.2 Automatically Collected Information
When you visit tr1971's website, the following information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Date and time of website access (according to Bangladesh Standard Time, BST, UTC+6)
- Pages visited and click patterns
- Cookies and similar tracking technologies
- Referral source (which site you came from)
1.3 Information Received from Third Parties
In some cases we may receive relevant information through payment processors (such as bKash, Nagad) or identity verification services. This information is used solely for the security of your account and to prevent fraud.
Purpose of Information Use
tr1971 uses your information for the following legitimate purposes:
- Account creation, management, and verification
- Processing financial transactions — deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳800)
- Providing customer support and resolving issues
- Preventing fraud, money laundering, and illegal activity
- Age verification (services for users aged 21 and above only)
- Platform improvement and enhancing user experience
- Informing you about relevant promotional offers and bonuses (with your consent)
- Fulfilling legal obligations
We never sell your information to advertising agencies or transfer it to third parties for commercial purposes.
Cookies and Tracking Technologies
tr1971 uses cookies and similar technologies. These are stored as small files on your device and help improve the functionality of the website.
3.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: For remembering your preferences, language, and settings.
- Analytics Cookies: For collecting website usage statistics, which help us improve our services.
You can manage or delete most cookies from your browser settings. However, please note that disabling essential cookies may cause tr1971's services to not function properly.
Information Storage and Security
tr1971 has adopted industry-standard technical and organisational measures to protect your information:
- SSL/TLS Encryption: All data exchanged between the website and our servers takes place over an encrypted connection.
- Password Hashing: Your password is not stored directly — only an encrypted hash is retained.
- Access Controls: Only authorised staff can access the necessary information.
- Regular Security Audits: The security of our systems is tested regularly.
- Data Backups: Secure backups of data are maintained.
While we maintain the highest security measures, it is not possible to guarantee that any data transmitted over the internet is completely secure. We therefore ask you to keep your login credentials private and safe.
4.1 Data Retention Period
Your information will be retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a set period to fulfil legal requirements.
Sharing Information with Third Parties
tr1971 may share your information with third parties only under strict conditions and only in the following cases:
5.1 Service Providers
Organisations that assist in operating our services — such as payment processors (bKash, Nagad, Rocket, Upay, banks) and identity verification services — receive only the necessary information and operate under confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed when required by a court order, a lawful request from an investigating authority, or any other legal requirement.
5.3 Company Restructuring
In the event of a business restructuring, merger, or acquisition, user information may be transferred. If such a change occurs, we will notify you in advance.
tr1971 will never sell your information to third parties for advertising, marketing, or any other commercial purpose.
Your Rights and Choices
As a tr1971 user, you have the following rights over your own information:
- Right to Access: You may request details of the information we hold about you at any time.
- Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal obligations exist.
- Right to Restrict Processing: In certain cases you may limit how your information is used.
- Right to Opt Out of Marketing Communications: You may stop receiving promotional emails or messages at any time.
To exercise these rights or to make any request, contact us at [email protected] or use our 24/7 live chat.
Protection of Minors
tr1971 provides services only to those aged 21 and above. We do not knowingly collect any information from minors. Age verification is carried out at the time of account registration, and if we become aware that a minor is using an account, that account will be closed immediately and the associated information will be deleted.
If you believe that a minor has registered on tr1971, please notify our support team immediately.
International Transfer of Information
tr1971's servers and service operating partners may be located in various countries. When your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in that country or organisation and that the transfer is conducted in accordance with internationally recognised standards.
Responsible Gaming and Information
tr1971 places the highest importance on responsible gaming. We monitor your gaming patterns in order to identify problematic gaming tendencies and provide timely support. Information collected for this purpose is used solely for your protection and is not shared with any third party.
To learn more about responsible gaming, read our Responsible Gaming page.
Changes to the Policy
tr1971 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a notice on the website. Continued use of our services after any changes will be considered as your acceptance of the updated policy.
With each update we will change the "Last Updated" date so that you can easily see when the policy was last revised.
Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat support in Bengali
We always take your privacy concerns seriously and are committed to resolving them as quickly as possible.
Need More Information?
Our support team is with you 24/7 — use live chat for assistance in Bengali.